Vendors

Questions to ask a home watch service

Questions owners can ask before hiring a home watch provider.

Short answer

A home watch service should clearly explain visit frequency, checklists, photos, issue reporting, access handling, insurance, emergency process, and what is outside scope.

Checklist

Decision framework

Use this page as a planning checkpoint. The goal is to turn a vague concern into a clear next action, record trail, and professional question list.

Common homeowner questions

What local-access plan is needed before leaving for home watch service?

A home watch service should clearly explain visit frequency, checklists, photos, issue reporting, access handling, insurance, emergency process, and what is outside scope. Decide who can enter, who can authorize urgent work, where keys or codes are stored, and how photos and receipts get sent back to the owner after each visit.

What should a visit report prove for home watch service?

A useful report proves date, time, person on site, exterior condition, interior red flags, utility status, photos reviewed, actions taken, and unresolved issues that need owner approval.

Which alerts justify an in-person check at home watch service?

Water, freeze, smoke, power loss, storm damage, door or lock trouble, pest evidence, alarm activity, suspicious access, or utility anomalies should trigger a local inspection rather than remote guessing.

How should vendor authority work for home watch service?

Set written dollar limits, emergency exceptions, photo requirements, access windows, invoice rules, and the person who decides whether a repair can happen while the owner is away.

Vacation Home Owner Operations Pack

Use the home-watch interview checklist.

Preview the checklist pack

Administrative and educational resource only. Confirm local requirements and property-specific decisions with qualified professionals and official local agencies.